Online e-commerce platform Amazon has sent out emails today to some of its customers blaming a “technical error” for a data leak that exposed the names and email addresses associated with their accounts.
Wednesday’s email doesn’t say how long customers’ personal details were disclosed or precisely where on the site the disclosure took place. It’s also not clear how many customers received the email and whether a geographic location, specific purchase, or other common thread caused certain customers to be affected.
Below is the text of an email sent to one Amazon customer:
Sent: 21 November 2018 10:53
Subject: Important Information about your Amazon.com Account
We’re contacting you to let you know that our website inadvertently disclosed your name and email address due to a technical error. The issue has been fixed. This is not a result of anything you have done, and there is no need for you to change your password or take any other action.
Customers in the U.S., the U.K. and Europe have reported receiving an email from Amazon.